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A refund request due to changing the mind after placing an order or by simplying a "It does not work", "I am not satisfied with it", "I no longer need it", "I don't need it" or "I do not want it" reason, or never provided any detailed description of the problem or refuse to cooperate with our support team.

Hasleo doesn't refund software if product fails to meet customer's needs due to lack of understanding of the products' functions and capabilities on the part of the customer, but Hasleo would exchange the product you purchased for other product. It is highly recommended that every customer read the product description and try the free or trial version before purchasing.

Failure to read the product description and specification before purchasing and thus resulting in dissatisfaction with the product's function and/or results.

With products featuring up to a 30-day money back guarantee, Hasleo generally does not refund or exchange products in the following circumstances. If a purchase exceeds the product's money-back-guarantee period, no refund will be given. It's because of this 'try-before-you-buy' system that Hasleo provides up to 30 days money back guarantee, refunds will be approved within this guarantee only under the accepted circumstances below.

Most Hasleo software offer a free or trial version, so customers can 'test-drive' before purchasing and avoid buying the wrong product. Hasleo values every customer and works hard to provide customers with an enjoyable experience using Hasleo products and services.